An enterprise agent rarely fails because it cannot produce a fluent paragraph. It fails because it cannot distinguish the current balance from the definition of balance, the approved policy from the email that discussed an exception, or the authority to explain a decision from the authority to change a system of record.
That distinction matters in financial services. A relationship manager asking why a commercial borrower has become riskier is really asking several questions at once. What changed in the borrower’s accounts? How does the exposure roll through facilities, collateral, guarantees, and legal entities? What does credit policy require? What did the deal team agree to last week? If action is warranted, who may open a review, request documents, or change a limit?
No single knowledge source can answer all of that honestly. The useful architecture is a Copilot Studio agent that coordinates several bounded kinds of intelligence: Fabric IQ for business state, Foundry IQ for institutional knowledge, Work IQ for the user’s working context, an ontology for shared meaning, and MCP tools for controlled action. API Center anchors design-time inventory and discovery, while Microsoft Purview anchors data governance and supported AI-interaction compliance. Runtime enforcement remains with Entra, Power Platform data policies, native IQ permissions, API Management, and the source systems.
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