Most organizations don’t drown in documents because they lack OCR.
They drown because every document creates work-in-the-middle: a person opens an email, downloads an attachment, checks a value, rekeys it into a system, compares it to a second system, and routes it to a third. Multiply that by thousands of invoices, claims, onboarding packets, and compliance forms, and your “document workflow” turns into a labor model.
That’s where Straight Through Processing (STP) comes in.
In this post, I’ll lay out what STP actually means, why it’s the most practical way to think about cost reduction in document-heavy operations, and what “STP-ready” AI document automation requires beyond basic extraction—without anchoring the conversation to any single vendor.
Continue reading “Straight Through Processing for Documents: When “Touchless” Becomes the Cost-Saving Feature”